Michael Parson Austin, TX 512-522-7682
SUMMARY
Experienced computer professional with a strong background in UNIX systems administration, Software Lifecycle, dev-ops, and build and deployment automation with expertise in many popular flavors of UNIX operating systems.
I can only accept positions in Austin, Texas or surrounding areas.
PROFESSIONAL EXPERIENCE
Cisco Corporation, Austin,
TX
DevOps Operations Manager, Threat Grid R&D
2019 - present
• Manage an international team of the operations side of the DevOps group supporting Cisco Threat Grid.
DevOps Engineer, Threat Grid R&D
2014 - 2019
• Write
saltstack state and pillar configuration management files to
bring formerly individually maintained systems under a
consistent structure.
• Participate in release engineering calls to
approve/deny releases. Operations team rotates team members
who actually perform the final build and release to
production.
• Approve git merge requests for operations team
commits.
• Participate in daily operations team "stand-up
calls" to quickly cover what we’ve done, what
we’re doing, what we’re blocking on.
• Participate in planning of build-outs of future
datacenters for added capacity, geographic diversity to
ensure redundancy and business continuity.
IBM Corporation, Austin,
TX
RCS World Wide vApp Lab Architect
2013-2014
• Oversaw
management of world-wide Rational Client Support (RCS)
virtualization lab operations with labs in Littleton, MA
(US), Amsterdam (The Netherlands), Bangalore (India), and
Cumberland, NSW (Australia).
• Modernized the lab infrastructure which was a mix of
home-grown scripts and commercial solutions to provide a
self-service virtualization lab.
• Wrote automation processes for the deployment of
virtual and physical assets used by RCS Technical Support
Engineers (TSE) to reproduce customer reported issues and if
needed, hand off to development for further debugging.
Team Lead, SWAT, Rational Build Forge
2006-2012
• Team lead
for the Rational Build Forge Software Advisory Team (SWAT).
• Managed tickets escalated from the Level 2 support
team, interact with Level 2 support team to determine nature
of customer reported problem and determine if the problem
was with configuration or was a bug in the product. If it
was a bug, find the problematic code and patch it or
escalate to Level 3 (development support) for code fix.
• Worked with build team to automate the building of
Build Forge installation sets and all of it’s
pre-requisite parts using Build Forge (self-hosting) and
ensuring cross-platform compatibility with archive formats
for the installer.
• Was responsible for management of R&D lab used
for reproduction of customer environments to assist in
replication and debugging of customer issues utilizing
multiple operating systems and database technologies in a
mix of private cloud and bare-metal systems.
• Assisted members of the sales organization with the
implementation and running of Build Forge Proof of Concept
(PoC) and Proof of Technology (PoT) demonstrations at
customer sites.
• Wrote IBM Technotes on usage of Build Forge and
peer-review Technotes written by other members of the team.
• Helped come up with best practices documents related
to running and scaling of Build Forge.
Vignette Corporation, Austin, TX
2004 - 2006
UNIX Systems Administrator
• Installed
and configured UNIX Servers for use in Proof
of Concept systems for demonstrations for potential
customers.
• Migrated enterprise backups from legacy Legato
Networker systems to Commvault QiNetix.
• Set up Solaris Jumpstart server for automated OS
installs.
• Managed disk space on clustered NetApps 960 and R200
filers.
Club Photo, Austin, TX
2003 - 2004
Sr. Systems Administrator
Manage all UNIX based systems for company.
• Managed
move of production systems from collocation center in San
Jose, CA to Austin, TX. This included bringing up a
duplicate set of systems in Austin, replicating web servers,
databases, and fileservers.
• Migrated Internet mail server from Sendmail to
Postfix.
• Setup company-wide Spamassassin SPAM filtering on
corporate mail server.
• Consolidated networks, accounts, and systems
resulting from the merger of Club Photo and Skrudland Photo.
• Set up system using ssh and perl tools which allows
admin functions to be performed on multiple servers from a
central point.
• Optimized image caching and expiration system to
maximize disk utilization on web servers.
• Installed centrally managed desktop antivirus system
for corporate network.
Skyhorn.com, Austin, TX
2001 - 2003
Sr. Systems Administrator
TManage, Inc., Austin, TX
2001
Sr. Systems Architect
NowDocs, Corp., Austin, TX
1999 - 2001
Sr. UNIX Systems Administrator
IXC Communications Services, Inc., Austin, TX
1997 - 1999
Sr. UNIX Systems Administrator, IXC
Illuminati Online, Austin, TX
1995 - 1997
Systems Administrator
University of Texas at Brownsville
1993 - 1995
Technical Services Manager, Academic Computing
Texas Army National Guard
1991 - 1996
88M-10 Motor Vehicle Operator
OPERATING SYSTEMS EXPERIENCE
Solaris 2.x-10, SunOS 4.x, RedHat Linux (2.0->RHEL 6), HP-UX 11.x, AIX 4+, MacOS X (10.4+), NetBSD, OpenBSD, FreeBSD, BSD/OS, Microsoft Windows Desktop/Workstation OSes (3.1 - 8.x) and some work with the server versions (NT 4 - Windows Server 2012)
VIRTUALIZATION TECHNOLOGIES
• VMWare
Desktop, Server, and ESX(i)
• Citrix Xen Server
• Parallels
• Oracle VirtualBox
• Solaris Zones ____________________
The most recent copy of this document can be
found at
http://www.bl.org/~mparson/resume/